Orders are posted out in plastic postage bags as standard, however we now offer the option for your order to be posted out in an eco-friendly brown paper bag. Please click on the icon to the right to add the postage surcharge to your order if you wish to receive your order in this way.
We are now posting all items without their individual plastic wrappers. If you wish to receive your items in the individual plastic wrappers, please leave a comment in the notes section below.
The website calculates postage based on the size and weight of the order - not the order value. It is the responsibility of the customer to ensure that a postage option which provides adequate cover for their order value is selected.
Standard 1st and 2nd class postage provides cover for up to £20 for loss or damage.
Signed for 1st and 2nd class postage provide cover for up to £50 for loss or damage.
Special delivery provides cover for up to £500 for loss or damage.
Fleecy Bums will provide proof of postage (where available) or tracking number on request. In the event that a parcel is lost or damaged by Royal Mail, it is the responsibility of the customer to take this up with Royal Mail (we will assist where possible). We will not take any responsibility, financial or otherwise, for any delivery issues caused by Royal Mail.